The Portcast platform provides comprehensive visibility into delays and incidents that can impact shipments. This article explains the key concepts of delay tracking, incident reporting, and their correlation, and how you can use these for better understanding shipment delay reasons.

What constitutes “delay” and when does it apply?

Delay tracking measures the difference between an originally provided time, typically by the carrier, and the actual time. Or if the voyage is not yet completed, then the difference between the originally provided time by the carrier and the current estimated time (either provided by the carrier or predicted by an AI-based model).

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The concept of “originally provided time” can vary depending on when the carrier first provided data, and when the upload of the shipment was first seen on the Portcast platform. An earlier upload typically will lead to a more faithful Originally provided ETA/ETD; if a shipment is uploaded ‘en route’, this baseline will be the first seen carrier ETA/ETD.

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Delay can, therefore, be reported and predicted at different stages of the voyage:

How is Transit Time calculated?

Transit Time measures the port-to-port duration of a shipment: the time between departure from the Port of Loading (POL) and arrival at the Port of Discharge (POD). On the container page, it is shown as two values:

Initial Transit Time

Initial Transit Time = Planned arrival at POD - Planned departure from POL.

The planned arrival at POD is taken from the first available source, in this order:

  1. The original ETA at POD you have shared with us (for example, through your shipment upload or custom fields)
  2. The first ETA provided by the carrier
  3. The first ETA from the vessel’s sailing schedule